Case Studies
Andrew Brown
Cras sit amet nisi eget nulla porta facilisis.Andrew Brown has been running a small accounting firm in the suburban Canberra area for 7 years. He was a talented accountant mostly focusing on local small businesses to handle the day-to-day accounting needs. Within a couple of years of setting up his business, he was able to hire three college students as data entry operators. He was quite happy that most of the shops and mom-and-pop stores were giving him accounting data to enter their systems.
The data entry work was satisfying to an extent but it wasn’t allowing him to put his qualification and experience to better use. His income had stagnated. Simple data entry jobs were boring him to death.
A few times he had tried to hire a trained accountant to take on better accounting and bookkeeping jobs from bigger businesses, but scaling was always a problem.
It’s not that the work was not available – plenty of work was available from medium-size businesses in the surrounding towns – it’s just that right now he didn’t have enough cash to handle the work the businesses were ready to give him. He needed to hire multiple accountants and he couldn’t simply afford their salaries, but without hiring them he couldn’t take on bigger assignments that involved advanced accounting and bookkeeping which would in turn lead to higher remuneration, that in turn would allow him to expand his workforce.It had turned into a vicious cycle. Things went on this way, and he was able to survive somehow but then, within the next three years he fell in love, got married, and was a proud father of a bubbly daughter. Growing his business and generating a higher cash flow was no longer a side option, but one of his main concerns. Simply entering data in the books would no longer work.
Worried, one day he was sitting in the bar and one of his friends, Peter, suggested outsourcing. Peter said that outsourcing was a big business, and many Australian businesses and accounting firms were saving hundreds of thousands of dollars every year by outsourcing their accounting and bookkeeping needs to offshore locations like India. Having dealt with data for some years now, Andrew was a bit skeptical because he knew how cautious even his existing clients were about data security and privacy. Handing data over to an offshore company would be technologically difficult as well as tough to sell to his existing clients. Peter said that once he decided to outsource his accounting needs, he wouldn’t have to worry about his existing clients because then he would be able to take on assignments from bigger clients who are already quite comfortable with the concept of outsourcing. That’s why, after all, they were bigger businesses. They knew how to cut costs and increase operational efficiency through outsourcing.
The best part, Peter further explained, is that with outsourcing Andrew wouldn’t have to hire permanent accounting and bookkeeping staff. He just needed to pay for the services and nothing else. This way, if he needed just one accountant, he could get the services of a single accountant, and if he needed more accountants, he could easily upgrade to a higher plan. Scaling with outsourcing is as simple as shooting off an email. Andrew came home that day a bit optimistic and did some search on the Internet and came across the Aone Outsourcing Solutions website. The website was full of useful information about how easy it was to outsource accounting and bookkeeping and how it was completely safe to transfer raw data and then download the entered data in one’s preferred format.
He had a small conversation with one of the representatives and expressed his desire to try out the service with a very small project. The representative explained to him how the data can be uploaded to a secure server and what security precautions are taken to make sure that all the accounting data is kept away from prying eyes.
He had a small conversation with one of the representatives and expressed his desire to try out the service with a very small project. The representative explained to him how the data can be uploaded to a secure server and what security precautions are taken to make sure that all the accounting data is kept away from prying eyes.
Assured, he talked to one of his existing clients who had shown some eagerness to give him the actual accounting work. This way he got his first accounting and bookkeeping client. The representative from Aone Outsourcing Solutions explained to him how paper bills and invoices and other digital information could be forwarded to the cloud storage service of Aone Outsourcing Solutions and then how the data would be entered into the cloud-based accounting software he was using for his clients.
The process began on the very first day. To his pleasant surprise, the entire process was quite easy and at the same time, highly secure. All his client data was seamlessly transferred to the secure cloud storage of Aone Outsourcing Solutions secure servers and within 12 hours, the data had been entered into his accounting system under correct headings and with 100% accuracy. He just needed to run a cursory glance to make sure that everything was in order.
After handling accounting and bookkeeping for a single client for a month, he approached one of the bigger businesses in the neighboring town and gave them a presentation on how he could provide them better accounting and bookkeeping services and at the same time help them lower their costs. He didn’t need to worry about explaining to them the off-shoring approach that he was following because they themselves were doing lots of outsourcing. He got the project without having to worry about hiring new accountants and bookkeepers.
That was two years ago. Ever since then, he has gained 13 accounts for his public accounting firm. He no longer takes merely data entry jobs. He is providing full-fledged accounting, bookkeeping and financial planning services to his clients. He has been able to increase his staff to 5 administrators. He has also opened a new office in the main Canberra city. He has achieved all this with the help of Aone Outsourcing Solutions that have never failed to rise to the occasion.
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